At Caption Queen, we are committed to providing excellent service. However, due to the nature of the services we provide, we maintain a strict no-refund policy. Once a transaction has been completed, it is considered final.
We understand that situations may arise where customers may wish to inquire about a potential refund. We encourage any customer with concerns or questions about this policy to reach out to us directly. We are available at support@captionqueen.com and always welcome the opportunity to discuss your unique situation.
Please understand this policy is in place to ensure we can continue delivering the high-quality service you’ve come to expect from Caption Queen. Your understanding is greatly appreciated. Inquiries into our refund policy will be addressed on a case-by-case basis by our support team. However, please be aware that these inquiries do not guarantee a change in the outcome, and typically all sales are considered final.
We value your business and strive to provide the best service possible. We encourage open dialogue and appreciate your understanding of our refund policy. For any other questions or concerns, do not hesitate to contact our customer support team at support@captionqueen.com. We are here to help and will respond as quickly as possible to assist you.
